20.07.2015
Dear Customer,
Please be informed that on 20 July we have introduced the following changes to the CitiDirect Mobile log-in process:
New login methods
Two new items appeared on list of login methods:
The above login methods are not yet active for the Clients of Citi Handlowy. We shall inform you about the possibility to use them as soon as they become available.
Note: Challenge Response remains the only login method to CitiDirect Mobile; simply choose it from the list on the login screen:
Login ID
Starting July 20, the login to CitiDirect Mobile will require entering the same login ID as Portal. This means that Users who use alternate login ID to log in to CitiDirect will be required to log into CitiDirect Mobile with that login ID instead of their SafeWord number.
The above change was implemented to stream-line and standardize your login experience across all CitiDirect channels.
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Other CitiDirect Mobile functionalities remain the same as before.
The updated CitiDirect Mobile User Manual is available in the Manuals section of our information website at www.citidirect.pl
We encourage you to benefit from CitiDirect Mobile today!
