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  • CitiDirect BE Portal – Login and homepage
    CitiDirect BE Portal – Login and homepage
    Download pdf CitiDirect BE Portal – Login and homepage
  • CitiDirect BE Portal – Security, technical requirements and configuration
    Check the system compliance of your computer with CitiDirect; Internet Explorer settings.
    Download pdf CitiDirect BE Portal – Security, technical requirements and configuration
  • CitiDirect BE Portal – Payments
    CitiDirect BE Portal – Payments
    Download pdf CitiDirect BE Portal – Payments
  • CitiDirect BE Portal – Inquiries & Searches, Reports
    Generating balance and transaction reports, account statements, and balance, transaction and account information.
    Download pdf CitiDirect BE Portal – Inquiries & Searches, Reports

  • CitiDirect BE Portal – Import

    Configuring import profiles, import file structure, transaction import procedure (domestic, international, tax, social insurance, direct debit) with the use of MTMS import maps and Flat Files, encrypting imports.

    Download pdf CitiDirect BE Portal – Import

  • CitiDirect BE Portal – Export

    Tool description, configuring export profiles, selecting formats, generating statement files, creating customized export preformats.

    Download pdf CitiDirect BE Portal – Export
  • CitiDirect BE Portal – Security Manager
    Download pdf CitiDirect BE Portal – Security Manager
  • CitiDirect BE Portal – Security Manager - FAQ
    Download pdf CitiDirect BE Portal – Security Manager – FAQ
  • CitiDirect BE Mobile
    Download pdf CitiDirect BE Mobile

    • Other instructions
  • CitiDirect BE Tablet
    Application available on select tablet devices with iOS and Android operating system. Access to main account functionality - payments and payment batches, authorization and release, current view of account balance, visualizations in the form of maps and diagrams, account balance filters.
    Download pdf CitiDirect BE Tablet
  • Deposits and other applications
    Creating applications and deposits, authorization and release. Types of applications.
    Download pdf Deposits and other applications
  • Direct debit
    Payment lists (batches) - description, creation and release.
    Download pdf Direct debit
  • Domestic Funds Transfer Batch
    Product manual, use, inputting data into program.
    Download pdf Domestic Funds Transfer Batch

  • File download and upload

    Using the file download/upload module, downloading PDF statements and other files.

    Download pdf File download and upload

  • Notifications

    Information on the service, configuring the service, creating subscription, turning off alerts.

    Download pdf Notifications
  • Standing Instructions
    Enter a single instruction (standing instruction), specifying the details and schedule for initiating your company's regular payments (recurring payments).
    Download pdf Standing Instructions