CitiDirect - Help - Payment Import

What file format does CitiDirect accept for payment import?

CitiDirect requires an appropriate file structure. It is described in detail in the Import manual (link to manual – “Import”).

When I am trying to open an import profile the system displays an empty window, with no data.

Uninstall the existing version of Java and install Java version 6 update 16.

When I am trying to import a file the “file duplicate” error message shows up.

This error message means that the file has already been imported. To import it again, you need to modify its structure, e.g. cancel a space in the beneficiary’s name for one of the transactions or generate a file with a new set of payments.

I have changed the name of the imported file and still see the “file duplicate” error message.

CitiDirect does not check the name of a file, but its structure. Modify as described in the previous section.

How can I modify the access path to an imported file?

Go to Maintenance and Import Profile. Then edit the file path in the “Input/Modify” data tab.

How can I check if a program is certified to work with CitiDirect?

To view the list of certified programs, visit:

http://www.citihandlowy.pl/poland/corporate/polish/citidirect_7499.htm

Training materials.

We recommend you to read the “Import” manual for CitiDirect. (Link to manual – “Import”).