Payments
Use the option Payments - Input New Outgoing - Input/Modify data tab, click on New, select the number of the account to be debited, enter an amount, select Payment method → Domestic Funds Transfer and Payment Type. Next, fill out the fields in the transaction details sections and press Submit. For a detailed description see the CitiDirect User Manual.
View the “Domestic Funds Transfer” presentation:
How to fill out payment details? View the presentation:
Use the option Payments - Input New Outgoing - Input/Modify data tab, click on New, and select the number of the account to be debited, enter an amount, and select Payment method - Cross Border Funds Transfer. Next, fill out the fields in the transaction details sections and press Submit. For a detailed description see the CitiDirect User Manual.
View the “Cross Border Funds Transfers” presentation:
http://www.citibank.com/transactionservices/home/region/university/docs/pl_ondemand/przel_zagr2.jsp
In the Maintenance menu select - Library Maintenance, highlight Payments - Preformat and click on OK. After that, click on New and follow as if you were creating a new funds transfer. An alternative option is to click on Submit and Create Preformat (instead of Submit) when saving a new payment.
You can do this before a transfer is sent to the Bank. A person who is authorizing or releasing a transfer may send it for repair or reject it (using buttons in the bottom section of the screen). An alternative option to correct a transfer is to find it in Payments, go to the tab: Input/Modify, search for the transfer, go to its details, correct them as required and submit. If a transaction has been sent to the Bank, please contact our CitiService (tel. (22) 690 19 81).
Select Payments in the menu, go to the View tab, find a given transfer and check its status in the Status column. The status CB Accepted / Processed means that the transfer was received by the Bank. If it is booked, you may find it via Inquiries (e.g. Transaction Summary Inquiry) or Reports (link to Inquiries and Reports Manual).
This problem is caused by allocation of memory to Java software.
By default, Oracle Java can only use 32 MB of RAM. You may change this to 64 MB in default settings and increase this volume to 256 MB, if needed.
Go to Control Panel and select Java and Java tab.
Click on View and in the Runtime Parameters column enter:
-Xms64m –Xmx256m
The value in the column may be increased by double-clicking on it and, then, on OK, to accept.
The clearing session times (so called “Cut Off Times”) are as follows:
Outgoing transaction:
| I. ELECTRONIC: | |
| 1. Domestic 1 | 14:30 |
| 2. Cross border: - standard (VD2) and urgent (VD1): |
|
| EUR, USD, GBP | 17:00 |
| Other currencies | 14:30 |
| - same-day (express) (VD0) | |
| EUR, USD | 14:00 |
| PLN, CHF, GBP | 12:00 |
| 3. Internal: | |
| - PLN | 17:30 |
| - Currency conversions | 14:30 |
| 4. Time deposits | 15:00 |
| II. TELEPHONE: | |
| 1. Time deposits | 16:30 |
Incoming transactions:
| I. CROSS BORDER: | |
| 1. EUR, USD, GBP | 15:30 |
| 2. Other currencies | 13:00 |
For other currencies, please contact your RM (CitiService).
Find the transfer in the Payments - View tab, display the details by double-clicking on the transaction and select Other options → Print details. You can also use the printer icon in the bottom section of the screen
To effect recurring payments, use a transaction template (preformat) (it should be created first) to enter payments with pre-determined future dates of execution.
Swift codes for cross border transfers can be checked on: www.swift.com
To check if an IBAN account number is correct go to:
http://www.citihandlowy.pl/poland/citidirect/english/iban.htm
We recommend you to read the manuals and view the presentations that show how to process payments in CitiDirect.
