02.03.2015

Important! Instant Transaction Confirmation service available as of 1.03.2015

We are pleased to inform that the full functionality of the Instant Transaction Confirmation service was implemented on the 1.03.2015. The ITC service provides automatic PDF confirmation of executed payments, sent by the Bank to the Client’s e-mail address.

Full functionality covers all types of outgoing transactions:

• Domestic payments, including: Social Security payments, Internal Revenue (tax) payments and high value payments
• Internal payments
• Crossborder payments

Benefits of the ITC service:

• Quick and automatic transaction confirmation sent to the Client’s email address in PDF format
• No need to contact the Bank and to await a transaction confirmation
• No need to generate the transaction confirmation manually each time
• Lower confirmation costs
• Simplification of the archiving of the transaction confirmations in electronic format

The ITC service is an effective tool supporting relations with contractors. Instant confirmation on a Bank document may have a crucial impact on the business relations by expediting the order processing time or execution of service.

Activation of service
In order to activate the service, the Client is required to fill out a form for the activation/configuration change of the ITC service (the form can be found on the CitiDirect website: www.citidirect.pl). To properly fill out a form, it is necessary to enter the numbers of all bank accounts for which the ITC service should be activated, the e-mail address, to which the transaction confirmation will be sent and the password which will be required to open the encrypted PDF.

Generation of confirmations
In order to generate a confirmation of the transaction, while creating the payment in CitiDirect, please enter ‘xITC‘ (four letter word) in the ‘Payment Details” field. This mark may be entered in any of the four lines provided in the above field.

In case of the Social Security payments, due to the lack of the ‘Payment Details’ field in the payment instruction, the confirmation will be sent automatically to the Client’s e-mail address.

If you have any questions, please contact your CitiService Representative.

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