News

09.06.2014

CitiDirect - new configuration forms

We are pleased to inform that, for your convenience, a set of modified configuration forms for CitiDirect has been made available in the ‘Documents’ tab.

The most important change is the release of a new, comprehensive ‘CitiDirect CitiDirect BE – Activation Configuration’ form, containing filling guidelines. The new form allows configuration of the most often requested services, which until now had to be requested on the basis of several separate forms. These services are as follows: Payments, Direct Debit, Bulk Payments and Files Upload / Download via Delphi module. Thanks to the modification of the configuration forms, we have reduced the number of documents necessary to fill out when you wish to add new Accounts or Users to your CitiDirect Profile.

Until 30th June 2014 a transition period is in place – during this period we will accept both the old and the new versions of the configuration forms. Starting from 1st July 2014 we will however accept your requests only on the basis of the new configuration forms.

We hope that the modifications applied to the configuration forms will contribute significantly to the reduction of time necessary to complete the forms.

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