10.04.2013
CitiDirect® Online Banking (CitiDirect) is evolving in the coming weeks into new CitiDirect accessible via the CitiDirect BESM portal, a next-generation banking services portal. This upgrade means also that the login address to the system from that moment will change to https://portal.citidirect.com
Access to the system via the CitiDirect BESM portal delivers you the improved user experience via a contemporary portal interface and enhanced navigation in the system. In the future, such way of access will facilitate the introduction of new features thus leveraging a single-entry portal access.
You will receive further communications on the planned upgrade via:
REQUESTED ACTION: In order to receive all upgrade email communications, please ensure that your user profile includes a valid e-mail address.
To update your email address follow the steps below:
This upgrade is structured to ensure continuity of your operations. The hardware and software requirements are consistent with the current CitiDirect standards.
Click here to review our Frequently Asked Questions for more information.